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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
PRE-ORDER ITEM [Release Date: JULY 16th, 2024]
Please note that pre-order items are typically shipped out 2 to 7 days after the release date due to shipment transit time FROM OVERSEAS.
Orders containing multiple items, including pre-order items, will be held until the pre-order item becomes available and shipped out together.
4 Edition set (Regular + Limited A/B + Weverse Shop JAPAN Editions)] w/ Weverse Shop JAPAN Bonus Double Charm Key Ring
[Weverse Shop JAPAN Edition Contents]
Photobook + Book Cover (W 142mm x H 193mm | 56 pages)
Decorated Sticker (W 100mm x H 150mm | 2 ea)
Postcard (W 100mm x H 148mm | 5 ea)
Square Size Selfie Photocard (W 89mm x H 89mm | (1 Randomly Selected from 10 Kinds))
Important Notes for Weverse Products
1. Response Time: Weverse Shop typically takes 1 month or more to respond to our inquiries. Therefore, if your Weverse item has defects, you may have to wait for a considerable amount of time.
2. Order Shipment: If you have ordered multiple items in the same order, the shipment of the entire order will be paused in case of any issues. Unfortunately, we cannot separate your order in such situations.
3. Weverse Shop Bonuses: The Weverse Shop bonus items are limited in quantity. Occasionally, we receive products without the promised bonuses and without prior notification. In such cases, we will contact you to confirm whether you wish to proceed with your order without the bonus before shipping.
4. Package Conditions: Weverse Shop does not accept replacement requests for issues related to package conditions, such as cracks on CD cases. Therefore, we cannot guarantee the condition of the packages upon arrival.
Thank you for your understanding.