I really love ordering from MusicPlaza. I placed a pretty big order for the Stray Kids 2nd World Tour Manaic Merch Skzoo. And everything was packaged perfectly and safely. However, my POB weren't in the box. I reached out to MusicPlaza Customer Service and I let them know of the problem. They were very kind and understanding and they said they were expecting my email. They said at least 10 people didn't get there POB because they didn't have them ready at the time. Anyways , they asked which members I wanted and they shipped my POB to me. I'm very satisfied with the service and couldn't be more happy. Thank You MusicPlaza💖