Customer service was amazing as usual. They responded really quickly when I inquired about my order and not receiving a tracking number. I bought the Koya cup and they originally told me that it was out of stock and if I would accept any other character (which, of course!). Then they emailed back quickly after I shot off my response and said that they had an unexpected shipment, which included the Koya cup! They immediately shipped my order out after; I am really happy with the quality of service at this company. And the cup is incredibly adorable.
