Hello, this is JYP Entertainment.
First, we would like to deeply thank all the fans who support DAY6's Sungjin.
We have confirmed that the specification for the contents of Sungjin's <30> Platform Album Ver., released on November 6th, was incorrectly stated to offer one random version out of four types, or all four versions, instead of the correct specification. We sincerely apologize for not catching this error prior to release and causing inconvenience to fans who purchased the album.
This issue occurred due to a failure to properly verify the album's specifications during the announcement process, and we recognize this as a clear mistake on our part. To address this, we would like to offer compensation to those who purchased the album.
- Eligibility: Buyers of the <30> Platform Album Ver. who purchased by November 6th (Wednesday)
- Compensation: A 4-piece Selfie Photocard set
- How to Apply: Please apply for compensation through the retailer where you made the purchase.
For those who purchased through online retailers, the compensation will be sent separately. For offline buyers, we will ensure that the compensation can be received at the place of purchase.
- Application Deadline: By November 20th (Wednesday) (We will send the compensation after this date.)
We sincerely apologize for the trouble caused, especially since this album was highly anticipated by our fans. We will do our best to ensure that this type of issue does not happen again.
Thank you.